THE ACCOUNTABILITY SERIES: Crickets, Part 4
a.k.a. - The Holding OhioHealth Hospital Accountable Series
The Accountability Series is a call for change — a public record and a reminder that patients deserve to be heard. Healthcare accountability should be standard, not a battle that injured patients and their families are forced to fight, only to be dismissed and left to pick up the pieces alone.
Through this series, I’m opening a window into an ongoing campaign — it’s an invitation for hospital decision-makers to finally step up after more than four years of denying the abuse and injuries I sustained by one of their surgeons. I am drawing from my personal malpractice journey, yet it mirrors untold numbers of malpractice journeys where the injured have been and will be shut out and failed by rigid, inhumane brick wall systems.
OhioHealth is the responsible hospital corporation. I will address each email message to their “Leadership” teams, which includes their president and other top administrators. Copies may also be sent to employees, the media, lawyers, and patient advocates.
We’re all human, and injuries happen. Medical professionals need and deserve legal protection, but so do patients. This is about accountability and systemic reform, not a personal attack.
This is about addressing the imbalance of power and confronting hypocrisy.
Subject: Crickets, Part 4 - 9/18/25
Dear OhioHealth Leadership Team:
After I was told in so many words by your Risk Management Director to get lost because it was decided the surgeon "was within his scope of work," I sent a digital copy of my complaint and two desperate emails to the very top. I thought, I'll show that director! There's no way the president (plus 16 others) would approve of this b.s.
Here is a snippet of the first email.
If what he did to me was "within his scope of work" as Ohio Health deemed sufficient, then OHIO HEALTH BELIEVES it is within their doctors' scope of work that when a patient tells her doctor to STOP hurting her and he doesn't, then that's quite alright. It would mean it was OK in the first place for the doctor to hurt her with dangerous, made-up, shock-and-awe maneuvers. Further, it would mean OhioHealth believes it is within their doctors' scope of work to ignore their patients' signs of injury and distress, and allow even more bodily and emotional harm to develop without treating for presenting injuries (see report…).
I know you're busy, but please hear me and make this right.
SOMEONE at the top should say NO! to patient abuse and injury EVEN THOUGH you can get away with it.
You immediately responded:
chirp...chirp...
(nothing but crickets in the silence)
And, since then, you've responded:
chirp...chirp
(nothing but crickets in the silence...)
hmmm...maybe you ARE crickets! That would explain a lot.
There is room for evolution and a change of heart. Always.
Liz Florentino, Survivor on a Mission
Patient Rights Advocate
Author of Angels, Bullies, & Brick Walls: Lessons from Surviving Medical Malpractice
https://www.youtube.com/@survivoronamission
#ReformTortReform